Hosting from Hell -

Whoops, I just changed servers and (you might have seen the site was down for 9 days; so keep well away from MidPhase, the “Hosting from Hell”) all the links have quit. Hopefully fixed soon………..

O-Kay - We’re finally fully operational again and totally cured of dealing with Mid-Phase.

  • Too Slow

Any time you go near one of their control panels you better be ready to wait - the servers are so slow that quite often the page times out before you get the next link to work. Like log in and click “Domains” then wait, wait, and wait again……. ( and their best trick, you go and look up some info to enter, and when you come back the page cookie has timed out, and you have to start all over again….)

  • No Help

So you have a problem and use the e-mail contact to the help desk, and they take forever to reply, I’m in the southern hemisphere and the response is not usually till the next day.  The “Live Chat” is worse, took 2 days just to get a connection, and then an hour and a half to not get my problem solved. I finally rang the “Toll Free” number (starting at; “You are caller number 37, and the delay will be about 45 minutes”), and got it all sorted 8 hours later after a total of 9 days delay  - 9 days of no website!

  • Incompetent Systems.

I asked for a number to transfer the domain to another ISP, and they sent a dud number, (3 days delay), then when the new number worked at the new ISP, they didn’t release it for a further 6 days - Unbelievable! And of course the Help Desk can’t (or won’t) actually DO anything about it because, “that is dealt with by another department!”

  • Pathetic Service

You can’t get at the DNS record to change the info, you have to send an e-mail and ask.  There are no AW Stats available, so you have to get third party stats to see what’s going on. Everything else you might want to have is an extra fee.

  • The Best way to Monetize Your Site of course is to keep well away from these cowboys who will cost you most of your sanity, and all of your AdSense and affiliate income while they horse about.
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  1. 1
    Get Rid of CommentLuv Flaw Once and For All | WEBlog Says:

    [...] Rhyss last blog post..Hosting from Hell - [...]

  2. 2
    Admin Says:

    I got to admit I wondered about these guys ’cause when you look at their prices, you aren’t likely to be getting much value

  3. 3
    Andy Bailey Says:

    it looks like you’re getting an error with your live comment preview (aWP_livepreview), it’s having trouble including a script and that’s tripping up commentluv.

    does the live comment preview work when commentluv is deactivated?

  4. 4
    Rhys Says:

    I have turned it off to see, but no different, I am now trying different settings in the AjaxedWordPress panel.

  5. 5
    Rhys Says:

    Tried every permutation I could think of then fell back on the tried old remedy - reinstall the flamin’ program, and viola - it works.

  6. 6
    Andy Bailey Says:

    now that your ajax preview comment is turned off, your comment fields have changed their id names!
    they are now
    comment form: #commentform
    name: ID author
    url: ID url
    comment: ID comment

    change back to these and commentluv will have some luv to give

  7. 7
    Rhys Says:

    Got to leave it now and catch some sleep….

  8. 8
    Andy Says:

    This is a test comment

    Hi Andy - Finally worked out the conflict in the Preview settings. I have set the parameters to match the form - EG #awpsubmit_commentform_19, but still no CommentLuv arriving
    :-(

  9. 9
    Andy Bailey Says:

    looks like it got the last post and displayed the pulldown box below.

    you are using version 10 of the beta here, the latest version 13 will make things a little better

    Andy Bailey´s last blog post..CommentLuv beta release 12 now out. Please update

  10. 10
    The beta testers thanks! - FiddyP Says:

    [...] from http://biznz.org/ was talking about Hosting from Hell has 37,38,39 and 49 as [...]

  11. 11
    Andy Bailey Says:

    just to let you know that commentluv has been updated to 2.1.5 and should resolve any issues reported.

    still time to install and get ready for the beta tester contest!

    Andy Bailey´s last blog post..invalid? INVALID? what do you mean??? oh, yeah I see now

  12. 12
    Ada Haney Says:

    I want to change my hosting company and was considering MidPhase as an option but after your post they are out..

    Ada Haney´s last blog post..How To Get Rid Of Bad Acne - Once And For All

  13. 13
    Tracy - Massage Chair Says:

    Whenever I initially set up a website for clients I always insist they do not just go with the cheapest hosting company. Many times you get what you pay for and if you want to have your site to succeed you will pay attention to the company you choose.

    Tracy - Massage Chair´s last blog post..Getting A Masseuse Quality Massage At Home Daily

  14. 14
    Gerald Weber Says:

    Sorry to hear about your hosting from hell experience, however I can relate. I went through 2 hosating companies that had absolutely horrible service. I’m not going to mention any names (Hostnine, startlogic) I won’t go into the specifics of the problem excpet that one of the companies almost erroneously deleted my accounts. I have been very happy with hostgator. Their support has been excellent. Anyhow glad your back up and running now. ;-)
    Gerald Weber´s last blog post..It May Almost Be 2009, But Duplicate Content Still Isn’t a Good Thing


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